Résumé

Charis Ellison Resume

WORK  EXPERIENCE

  • Summer Circulation Assistant, John Ed Keeter Public Library, City of Saginaw
  • June 2018—August 2018
    • Worked circulation, checking materials in and out, shelving, assisting patrons
    • Designed, wrote, and created an illustrated manual of circulation procedures
    • Conceived and crafted special displays highlighting library materials & events
    • Created digital and hand-lettered signage for library activities & special events
  • Quality Assurance Specialist, Equifax, formerly Rapid Reporting
  • August 2009—April 2018
    • Pulled reports, sorted and distributed work to a team of 4-6 agents
    • Performed fact checking & quality control on work from multiple departments
    • Maintained and updated multiple complex Excel spreadsheets
    • Created reports documenting trends in quality for distribution to management
  • Temporary Office Assistant, Saxon Mortgage, via Cornerstone Staffing
  • Oct. 2008—April 2009
    • Clerical office assistant including filing, fact-checking, data entry, Excel
  • Student Assistant, Office of Alumni Relations, Hardin-Simmons University
  • Jan. 2006—May 2008
    • Clerical office assistant, reception, phones,  research, filing, mass mailings
    • Event planning, organization, preparation, set-up/take-down
    • Light proof-reading/writing copy for the Range Rider alumni magazine

EDUCATION

  • Denver Publishing Institute ▪ Post Graduate Program
  • Graduation: August 2008
    • Wrote reader’s reports, copy-edited and proof-read manuscripts, prepared mock marketing and publicity campaigns, wrote copy for mock ads and press releases, prepared a children’s book proposal, and participated in workshops pertaining to all areas of publishing.
  • Hardin-Simmons University ▪ Bachelor of Arts  
  • Graduation: May 2008
    • Major/Minor: English Literature/Communication
      • GPA: 3.5
    • Scholarships/Honors:
      • Four Year Presidential Scholarship
      • Dean’s Honor List
      • Who’s Who in American Colleges and Universities – 2007

COMPUTER SKILLS

  • Highly proficient with Microsoft Office 2010, 2007, XP, and Vista
  • Highly proficient with Microsoft Word, Excel, PowerPoint, Outlook, Publisher
  • Experienced with share drives, shared calendars, etc.
  • Typing speed approximately 85 WPM

ADDITIONAL SKILLS

  • Experienced in customer service, including phone etiquette
  • Excellent organizational skills, experienced in time management and prioritization
  • Excellent communication skills, particularly experienced in writing clear, concise manuals
  • Creative and artistic abilities, including calligraphy, creating crafts, decorating events, costume design and construction, etc.

VOLUNTEER WORK EXPERIENCE

  • National Center for Children’s Illustrated Literature, Summer 2007
  • 10th Annual C.S. Lewis & Inklings Society Conference, March 22-24, 2007
  • HSU Theatre Costume Designer/Mistress, Four productions, 2006 – 2007
  • HSU Theatre Stage Manager, Two productions, 2004 – 2005